Terms & Conditions

Welcome to Hotzzz! By shopping with us, you agree to our terms and conditions. Please read them carefully:

  1. Product Use and Purchase: Hotzzz products are designed exclusively for personal use. Unauthorized resale is prohibited.

  2. Eligibility: You must be at least 18 years old or have parental consent to make purchases on Hotzzz.

  3. Pricing and Availability: Prices are displayed in EGP and are subject to change. Product availability is not guaranteed, and we reserve the right to discontinue any product at any time.

  4. Order Acceptance: Once an order is placed, you will receive a confirmation email. Hotzzz reserves the right to cancel or refuse orders if an item is unavailable, a pricing error occurs, or there is suspected fraud.

  5. Payment: All payments must be completed at checkout. We accept multiple payment methods, and all transactions are secure.

  6. Shipping and Delivery: Hotzzz offers nationwide delivery across Egypt. Processing and delivery times may vary based on your location. Please refer to our Shipping Information page for details.

  7. Exchange and Return Policy: Hotzzz offers exchanges on eligible items within 14 days of receipt. Some intimate items, like bras and panties, cannot be returned or exchanged due to hygiene reasons. Check our Exchange and Return Policy page for full details.

  8. Intellectual Property: All content, designs, logos, and images on Hotzzz are the property of Hotzzz. Reproduction or distribution without permission is strictly prohibited.

  9. Privacy Policy: Hotzzz values your privacy. By shopping with us, you consent to the collection and use of your data as outlined in our Privacy Policy. We ensure your data is secure and never shared without your consent.

  10. Limitation of Liability: Hotzzz is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

  11. Changes to Terms: Hotzzz reserves the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of the site implies acceptance of the updated terms.

For any questions or concerns, please reach out to our customer support team. Thank you for choosing Hotzzz for your intimate essentials!