FAQs

1. What types of products does Hotzzz offer?
We specialize in premium lingerie, bras, panties, sexy accessories, pajamas, and home wear designed to make you feel beautiful and confident.

2. Do you have size guides?
Yes! Each product page includes a detailed size guide to help you find the perfect fit. If you need further assistance, feel free to reach out to us on Instagram.

3. What is your exchange and return policy?
Due to the intimate nature of our products, only select items are eligible for exchange. Bras, panties, and lingerie are non-returnable for hygiene reasons. Eligible items can be exchanged within 14 days, provided they are unworn, unwashed, and in original packaging. Check our Exchange and Return Policy page for full details.

4. How long does shipping take?
Orders Delivery typically takes 3-5 business days across Egypt, depending on your location.

5. What payment methods are accepted?
We accept multiple payment options for your convenience. All transactions are secure and handled with care.

6. How can I contact Hotzzz customer service?
Our team is happy to assist you! You can contact us via our Instagram @thehotzzz or through our website’s contact page.

7. Do you offer gift wrapping?
Yes, we provide gift-wrapping options at checkout, so your order can arrive beautifully packaged.

8. How can I stay updated on new arrivals and promotions?
Follow us on Instagram for the latest updates, exclusive deals, and style inspiration, or subscribe to our newsletter for direct updates!

If you have any other questions, don’t hesitate to reach out. We’re here to make your Hotzzz experience exceptional!